Basic setup
Make the first response useful
From ₹7,000
one-time setup
- Welcome message and simple menu
- Frequently asked question flow
- Basic lead capture fields
- Limited CRM/provider configuration
- Workflow checks and team handover
From first message to organised follow-upWhatsApp CRM & Automation
Give every enquiry a clear next step.
WhatsApp welcome flows, lead capture, CRM organisation and human handover. Basic setup starts at ₹7,000; provider subscriptions, messaging usage and hosting are separate.
- From ₹7,000 one-time setup
- Written scope before work
The business need
A focused service. A useful next step.
Help customers find a service, share their requirements and reach the right person. We map the conversation and lead fields first, then configure a suitable provider or scope a custom solution when your workflow needs it.
Who it suits
Tell us about your requirements Service businesses that receive repeat questions, collect details manually or need a clearer lead pipeline and follow-up process.
What the service can cover
- Conversation map and agreed customer information fields
- Welcome message, menu and FAQ flow within your package
- Lead capture and CRM/provider configuration
- Lead stages and follow-up tasks where included
- Human handover and team access where scoped
- Workflow checks, team walkthrough and handover
Your selected package and proposal define the exact quantities and included work.
India pricing · INR
Choose a clearly defined scope.
Connect customer enquiries with useful menus, organised leads and a practical handover to your team.
Standard workflow
Keep enquiries moving
₹10,000–₹12,000
one-time setup
- Interactive customer journeys
- Custom questions and lead fields
- Lead status tracking
- Basic follow-up tasks
- Human handover and flow testing
Advanced automation
Connect your team's process
From ₹15,000
one-time setup
- Custom flows and CRM pipeline
- Agreed team access and roles
- Operational reporting
- Scoped integrations
- AI assistance when included in scope
Custom AI & integrations
For more complex operations
Custom quote
Scope-based estimate
- Workflow discovery and architecture
- Custom CRM, API or dashboard work
- Knowledge-based AI with guardrails
- Human escalation and access controls
- Deployment, monitoring and support plan
One-time setup fees. Optional maintenance is ₹1,000–₹3,000/month, based on agreed support. Provider subscriptions, WhatsApp messaging, hosting and AI/API usage are separate. Activation depends on account eligibility, access and platform approvals.
Optional maintenance is ₹1,000–₹3,000/month depending on updates, monitoring and support hours. A custom system needs its own development scope; the basic setup price covers the defined provider/CRM configuration.
How we work
A clear path from brief to handover.
We agree on access, assets, approvals and delivery milestones before the work begins.
- 01
Map the conversation
Define customer intents, questions, lead fields and agent handover points.
- 02
Confirm the platform
Review account readiness, number eligibility, provider options and usage needs.
- 03
Configure & test
Build the agreed flows and validate lead capture, handover and failure paths.
- 04
Train & hand over
Walk your team through lead handling, access and the support arrangement.
Scope clarity
Know the boundaries before you commit.
Separately quoted or excluded
- WhatsApp messaging charges and provider subscriptions
- Hosting and third-party subscriptions
- Custom integrations and AI features unless quoted
- Support outside the selected maintenance scope
What we need from your business
Confirm your current WhatsApp number and platform, eligibility or migration needs, CRM users, lead fields and integrations. Your business supplies appropriate customer consent and approved message content.
Final scope, price, revision limits, payment schedule and timeline are confirmed in writing. Missing assets, approvals or access can move the delivery date.
Before you begin
Your questions, answered.
Does setup include monthly messaging?
No. Provider subscriptions, WhatsApp usage, hosting and third-party costs are separate. These depend on your chosen platform and usage and are confirmed before setup.
Do I need a custom CRM?
Not always. A provider can be a practical choice for a simpler workflow. Custom development is separately scoped for specialised logic, data handling, roles or integrations.
Can customers talk to a person?
Yes. Human handover can be part of the agreed workflow. We define when it happens, who receives the enquiry and the information the team needs to continue.
Can it send unlimited promotional messages?
No. Outbound journeys depend on appropriate consent, opt-outs, applicable platform rules and provider limits. Any automated follow-up is scoped with those requirements in mind.
Connected support
All marketing services Explore the next part of the journey.
Start with a defined scope
Make the next step practical.
Tell us about your business and your goals for whatsapp crm & automation. We’ll confirm the right package and requirements.